YM
Yvonne M
1 reviews | Active since May 2015
12 May 2015, 08:40
Query not attended
Good day <br> I logged a complain on the 7/05/2015 on hello peter about MTN and havent received any feedback from MTN, can you please assist
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MTN South Africa's replyOfficial
13 May 2015, 09:52Hello shweka,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note respond to the email that was sent to you by providing us with all the requested information so that the matter may be investigated and resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note respond to the email that was sent to you by providing us with all the requested information so that the matter may be investigated and resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply13 May 2015, 09:52
Official
Hello shweka,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note respond to the email that was sent to you by providing us with all the requested information so that the matter may be investigated and resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note respond to the email that was sent to you by providing us with all the requested information so that the matter may be investigated and resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,