Queries unattended to and exorbitant data charges

Dear Mtn<br> <br> I phoned your call Center numerous times on the 13/10 regarding my high data bill for Oct. <br> I was promised validation of my account and a URL report within 5-7 working days which hasn't happened. Your data charges don't comply to my usage and it seems like looking at this website I'm not the only one.<br> I have contacted your call centre, sent a complaint through your website and even tried though Twitter with no success. <br> Your company is in not in good state and your request of lieniency from the Nigerain government is quite ironic considering how you treat your customers. I suppose someone needs to pay for your fine over there so I guess targeting customers and increasing their data usage unknowingly seems like probable way of paying for it. <br> <br> My reference number which I was given is:<br> <br> Ref***<br> <br>