KS
Kelly S
1 reviews | Active since May 2019
28 May 2019, 13:50
Quentin Pienaar is a Hero!
After months of struggle and frustration with MTN, I was overjoyed to have Quentin Pienaar answer my call. He is patient and kind and more than willing to assist. He has made what is usually a tedious task a pleasure and easy. What a friendly, caring person. If my experience was just based on Quentin, this would be a 5 star rating but unfortunately, without him, this would be a 0. Can you believe I had to BEG Mtn to let me pay for my contract for 2 months because they migrated it to prepaid after the first month??
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MTN South Africa's replyOfficial
29 May 2019, 09:01Good day Kelly,
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We would therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience. Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We would therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience. Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply29 May 2019, 09:01
Official
Good day Kelly,
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We would therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience. Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We would therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience. Warm Regards,Zanele MazibukoComplaints Management Team