****PY SERVICE, ******** AND EVERYTHING YOU CAN THINK OF!!!!

I have been battling billing issues since last yeat with MTN. each time I call I keep getting told its been escalated. only to be told later that the escalation was sent to the wrong department, yet MTN is never late to debit my account with the wrong amount. I am basically paying more money for way less services. its a pity that MTN no longer responds to the qtuiries from this platform anymore.