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ferouz D
1 reviews | Active since Dec 2014
06 Sept 2021, 12:14
****py service and very annoying
i am trying to cancel my contract with MTN. I gave my details to the agent and she advised that she will transfer me to one of the retentions agents. I am now hanging on the line for more than 30 minutes waiting for a Retention agent to pick up. When you want to cancel they make you stay on the line for so long
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ferouz D's updateReviewer Update
06 Sept 2021, 12:36S**** THE 30 MINUTES. I AM WAITING FOR A RETENTION AGENT TO PICK UP THE PHONE FOR AN HOUR, AFTER WHICH I HUNG UP AND STILL NOT ABLE TO SPEAK TO A RETENTION AGENT
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ferouz D's update06 Sept 2021, 12:36
Reviewer Update
S**** THE 30 MINUTES. I AM WAITING FOR A RETENTION AGENT TO PICK UP THE PHONE FOR AN HOUR, AFTER WHICH I HUNG UP AND STILL NOT ABLE TO SPEAK TO A RETENTION AGENT