****py MTN SERVICE

I have since settled my account on the 3rd of July 2024 after it was handed over. They said I must wait for 30 days for ITC update but the was no change. I called on 21 August was told to request a paid up letter which will take 7-21 days and even today I haven’t received it. Emailed their customer care and legal with a TAT of 24-48 hours and that was on 23 and 25 September 2024 yet I haven’t received any for of correspondence and my ITC remains the same. I am quite concerned and frustrated by their services. Total nonsensical service. Cabot be precise, wasted much time and money calling their customer care without fruition. This is terrible and upsetting.