****py Mtn

<p>Bought a Samsung J5 Prime at Truworths Westgate via Mtn on 16/03/2017 and the phone just stopped on working the following month, 20/04/2017 and I took it back to the store on the same day. I was informed that I would get my phone back within 3-4weeks. Its over 8weeks and I still dont have my phone back. I was initially told that they dont have parts, which is rather funny as this is a 2017 model phone. The repair centre is sending me from pillar to post and promise to get back to me without doing it. On the 7th June I was promised a new phone and was told it would be delivered to Truworths Westgate latest on the following Monday but still have nit received it back. I requested that Truworths rather credit my account because I have lost all interest in the Samsung brand and MTN as I bought the phobe through them but it seems like they dont care too. I cant be expected to wait for a phone to be fixed for TWO months. My rights are being violated and Im clearly not important to them as a customer.</p>