JH
Jan H
1 reviews | Active since Jul 2015
08 Jun 2016, 06:12
****py Internet Service
<p>I am always having trouble with MTN internet services in Klerksdorp and Stilfontein area. They give me settings to adjust but the problem still persists. i struggle to do my online banking because of this. My phone just keep on requesting and requesting but no internet connection, its on and off all the time, this causes lot of frustration. Vodacom internet connection works just fine in this area and it happens anytime of the day and evenings, doesnt matter which internet page i open in my browser. Very very bad service, to think we pay for this.</p>
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MTN South Africa's replyOfficial
08 Jun 2016, 19:53Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply08 Jun 2016, 19:53
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,