PUTRID SERVICE!!!!!

I HAVE NO CHOICE BUT TO COMPLAIN!!!!! USELESS CALL CENTRE AGENTS, NO ONE LEAVES MEMO'S ON THEIR SYSTEM, NOTHING IS EVER DONE! TODAY WAS THE LAST STRAW!!!! I SPOKE TO A VERY RUDE, VERY UNHELPFUL, VERY STUPID GIRL THAT WAS SO USELESS AND COULD NOT RESOLVE ANYTHING.

I HAVE LOST COUNT OF HOW MAY TIMES I'VE ASKED FOR MY PHONE LINE TO BE LOOKED AT. I CAN RECEIVE CALLS BUT I DON'T RECEIVE ANY CALLS! THE LAST CALL CENTRE AGENT I SPOKE TO WAS HELPFUL AND ACTIVATED MY DEBIT ORDER AGAIN. TODAY'S AGENT GAVE HER NAME BUT OF COURSE SHE DID NOT GIVE ME THE SPELLING OF HER NAME CORRECTLY. THE CALL WAS ON 2019/10/30 AT 13H14-13H20. SHE REFUSED TO ESCALATE THE MATTER, SHE DID NOT PUT ME THROUGH TO RATE THE CALL. WHAT PATHETIC SERVICE!!!!!