PURCHASED DATA NEVER RECEIVED!!!

<p>To whom this may concern, <br /><br />I am really annoyed about the fact that MTN's rates are expensive and now I have to wait for 48 hours for data to be loaded when purchased. This is ridiculous to say the least.</p> <p> </p> <p>I am a contract customer and I had ran out of data bundles, I then called the call centre on Sunday morning at exactly 07:30 - 23/10/2016 to have them add 1GB. <br />Two hours had gone but I still had not rececived the 1GB of data I had requested, I called again to query what the problem might be but I was told that I had to wait up to 48 hours for the data to reflect on my account.<br /><br />I then called the call centre this morning - 26/10/2016 to have them resolve the issue but I was told to wait. I then requested a reference number which got me to this point. <br /><br /></p> <p>This is not acceptable from MTN nor any other network company to mistreat customers this way. We are already paying high rates for data from MTN and now we have to endure this??? <br /><br />I have also decided not to renew my contract, I have been quite before but now I have reached boiling point. <br /><br />I NEED MY DATA NOW!!!!!!!!!</p>