PTSD inducing Kafkaesque Nightmare

I have had my router installed for approx 4 days, and have not had internet access for more than 3 hours at a time.

It repeatedly "bar"s me from access, regardless of the fact that I *HAVE NOT REMOVED MY SIM CARD* and I *HAVE NOT MOVED THE ROUTER*

I have called so many times that I know Simone and Chantel by name. I'm sure they hate me now.

Please note: the costs incurred by MTN blocking my line. (NOTE: MTN ARE THE ONLY NUMBER I CALL, and I have RUN OUT OF AIRTIME 3 months in a row, calling you - yes, even getting the router was a multiple call issue, which I need not get into right now) Each time I lose internet I have to call, costing me money Each time I lose internet I have to drive somewhere to get data so that I can work, I then have to buy coffee and food there so they will allow me to. costing me money THE ABSOLUTE ANXIETY that you have given me, has left me bordering on nervous breakdown. I was shaking as if I had been ******, after a call on Saturday morning that lasted 36 minutes, where I had to tell my full story THREE Times to THREE people. TIME!!! OMG, the amount of time I have been on your helpdesk is unholy, and is utterly detrimental to my work day. I'm talking HOURS of time, on hold Your helpline doesnt always even work, the robot talks... and then it just leaves you online without any sound!! COSTING MONEY! the Data and Airtime I have had to buy as I need to keep calling you, and I need to work!! so I have to buy data.. COSTING ME MONEY Your Tech help number, CHANGES during the week, so now I have no idea how to contact Tech help and will need to go through the entire process of finding someone to help me.