MM
Michelle M
1 reviews | Active since Nov 2012
08 Aug 2016, 11:30
PSD datalive
<p>I have just received an invoice were there is an amount of R894.25 for PSD datalive!! I buy my data every month so this is definately not correct!! Please could someone please get back to me with regards to this as this is not the first time that this has happened!!</p>
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MTN South Africa's replyOfficial
11 Aug 2016, 15:16Good Day Michelle,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the account for the cellphone number added to this post belongs to someone else. Please request the account holder to contact our Customer Care on 808 to query the charges.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply11 Aug 2016, 15:16
Official
Good Day Michelle,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the account for the cellphone number added to this post belongs to someone else. Please request the account holder to contact our Customer Care on 808 to query the charges.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,