LP
Lingum P
1 reviews | Active since Aug 2015
03 Aug 2015, 12:06
PSD charges
I have been charged an exorbitant amount for PSD even though i mostly use my wifi and disable data connection. My history of PSD usage and billing should testify to this and there has been no changes in my usage pattern. Subsequent to this MTN has suspended my service and has not re-instated for the new month (August 2015). I have tried on numerous occasions to contact MTN on 808. This holds for 20 minutes if I'm lucky and then disconnects. There is effectively no customer service
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MTN South Africa's replyOfficial
23 Sept 2015, 13:39Hello Lingum Pillay,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the August invoice the total usage was 7 GB -150 MB provisioning and the balance was 6.5 GB and it was multip**** by the out of bundle rate.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the August invoice the total usage was 7 GB -150 MB provisioning and the balance was 6.5 GB and it was multip**** by the out of bundle rate.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply23 Sept 2015, 13:39
Official
Hello Lingum Pillay,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the August invoice the total usage was 7 GB -150 MB provisioning and the balance was 6.5 GB and it was multip**** by the out of bundle rate.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the August invoice the total usage was 7 GB -150 MB provisioning and the balance was 6.5 GB and it was multip**** by the out of bundle rate.
Best regards
Mantoa
REQ:***
Best regards,