RP
Rene P
1 reviews | Active since Oct 2010
10 Jun 2015, 12:26
PSD Calls Repeated Billing
I have complained on several occasions regarding this repeated billing. Even if my bundle has not been used up I am billed for PSD calls. This service I have not requested for. If this practice doesn't stop I will report MTN to the Ombudsman.
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MTN South Africa's replyOfficial
15 Jun 2015, 10:10Hello inijanr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount charged for PSD (Packet Switched Data) is for data used after exhausting your data bundle.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount charged for PSD (Packet Switched Data) is for data used after exhausting your data bundle.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply15 Jun 2015, 10:10
Official
Hello inijanr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount charged for PSD (Packet Switched Data) is for data used after exhausting your data bundle.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount charged for PSD (Packet Switched Data) is for data used after exhausting your data bundle.
Regards,
Peggy
REQ:***
Best regards,