DR
Darryl R
1 reviews | Active since Jul 2015
10 Jul 2015, 13:13
Prrof of payment not reflecting
Good day <br> <br> its shocking to know that its the 10th of July and was suppose to upgrade the 01st already. phoned customer care spoke to two consulatnts and I am trying to upgrade at a shop in Oudtshoorn they cant get anywhere with Mtn. Now i ask what to do next. Please come back to me.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Jul 2015, 12:12Hello DR D,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that upgrades were processed on both your numbers on the 15th of July 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that upgrades were processed on both your numbers on the 15th of July 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply20 Jul 2015, 12:12
Official
Hello DR D,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that upgrades were processed on both your numbers on the 15th of July 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that upgrades were processed on both your numbers on the 15th of July 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***