sM
shantel M
1 reviews | Active since Dec 2012
09 Mar 2016, 10:07
Proper checks needed to stop *****
I have previously had very bad experiences with MTN and It seems to be getting worse. <br> <br> I saw messages on my MTN number confirming a contract had been approved for me. Also I see someone has checked TransUnion with regards to telecommunications.<br> <br> I have not requested a new contract and I only have one. Which is the number found below. <br> <br> This is a ********** contract please stop this urgently! I have no faith in the call center as they are dreadfully inefficient. Please contact me urgently and stop the contract request! <br>
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Replies (1)
MTN South Africa's replyOfficial
09 Mar 2016, 22:39Hello S&M,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly email us the certified copy of your ID and affidavit specifying that you did not open additional contract and email them to *** will then log a query to ***** for investigate and provide feedback.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly email us the certified copy of your ID and affidavit specifying that you did not open additional contract and email them to *** will then log a query to ***** for investigate and provide feedback.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply09 Mar 2016, 22:39
Official
Hello S&M,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly email us the certified copy of your ID and affidavit specifying that you did not open additional contract and email them to *** will then log a query to ***** for investigate and provide feedback.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly email us the certified copy of your ID and affidavit specifying that you did not open additional contract and email them to *** will then log a query to ***** for investigate and provide feedback.
warm regards
mike
REQ:***
Best regards,