PO
Paul O
1 reviews | Active since Jan 2015
30 May 2015, 13:43
Proof of purchase
I am a former Nashua Mobile customer who was migrated to MTN. I broke my phone screen and Samsung requires a proof of purchase to repair it. I went to an MTN store and they said they cannot give me a proof of purchase as the contract was taken out with Nashua Mobile. Nashua Mobile no longer exists. All their numbers do not go through. I attempted to contact the MTN call centre many times and never got through.
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MTN South Africa's replyOfficial
08 Jun 2015, 11:42Hello POosthuizen,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent to the Nashua Mobile helpdesk for the the proof of purchase to be sent to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent to the Nashua Mobile helpdesk for the the proof of purchase to be sent to you.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply08 Jun 2015, 11:42
Official
Hello POosthuizen,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent to the Nashua Mobile helpdesk for the the proof of purchase to be sent to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent to the Nashua Mobile helpdesk for the the proof of purchase to be sent to you.
Thank you
Wenzile Masina
REQ:***