1 reviews | Active since Mar 2011
PROOF OF PURCHASE
<p>I requested proof of purchase of a device which I need to claim from insurance. I was told this would take a maximum of 24 hours. It is now three days later, and the call centre says they can do nothing about this, as the document needs to be sent by a specific department. </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your Id number for us to be in a position to investigate nd resolve your query accordingly.
warm regards
mike
REQ: **********
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your Id number for us to be in a position to investigate nd resolve your query accordingly.
warm regards
mike
REQ: **********