1 reviews | Active since Sept 2017
Promotional package
I took a contract last year which included a 2GB free for a year, after a year I got the 2GB which I've told by 808 that because 'I did not go and cancel the promotional 2GB after a year, I have been debited R420 more which I did not budget for Is it really how you do business?
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We acknowledge the fact that this matter was raised on the 2nd September 2017. Should you still need assistance please send me a copy of your contract for us to investigate and effectively assist you with this matter. Send it to *** .
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We acknowledge the fact that this matter was raised on the 2nd September 2017. Should you still need assistance please send me a copy of your contract for us to investigate and effectively assist you with this matter. Send it to *** .
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,