Promotional *****

I upgraded my contract on the 07 October , at this stage the promotion was one gig for the first three months,<br> <br> I get my data and airtime on the 12th of every month and on the 12th of October i only received my usual data and not my Promotional data.<br> <br> I phoned in on the 12th and was told i would receive feedback and my data in 4 days .....<br> <br> i phoned in today 19th and when i asked i was told this case had been resolved as THEY said that THEY gave me the data on the 09th October???? <br> <br> i dont know who THEY are but no data was received ...<br> <br> I had a data issue last year where my contract stated 300 MB a month and i received nothing for countless months , when i complained i was never compensated for the lost data i just received 300 MB two months ..<br> <br> <br> i was told another case would be logged ...<br> <br> I don't know what the issue is with MTN and adhering to their contract ?? They are quick to increase rates on existing contracts but cant keep to their end of the deal??<br> <br> i am really getting over this and your service and am actually disappointed i upgraded in the first place.