AS
Andiile S
1 reviews | Active since Jun 2015
01 Jul 2015, 15:15
Promotion sms's
Two weeks ago i logged a complaint about mtn's promotion sms's when I recharge. A few days later i received an sms saying that i have been successfully removed from all further marketing communication from MTN but even today i still receive those sms's when i recharge. i am getting irritated with MTN and all the unnecessary sms's that i get every time when i recharge.
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Replies (1)
MTN South Africa's replyOfficial
10 Jul 2015, 11:33Hello Andilie1987,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to remove your number from spam/marketing messaging distribution list.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to remove your number from spam/marketing messaging distribution list.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply10 Jul 2015, 11:33
Official
Hello Andilie1987,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to remove your number from spam/marketing messaging distribution list.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a request has been sent to remove your number from spam/marketing messaging distribution list.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,