FH
Francis H
1 reviews | Active since Feb 2013
06 Sept 2015, 11:26
Promoting Stock and do not know when they will hav
When to upgrade contract at MTN Greenstone had a lady very strongly promotion the Huewei P8 mobile phone. Wait 45 minutes in queue only to find out they do not have the phone nor have any idea as to when the will get stock. Comment could take weeks. Was not offered comparative option only more expensive
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Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 09:53Hello francis.holpert@,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***
MTN South Africa's reply16 Sept 2015, 09:53
Official
Hello francis.holpert@,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***