BDGB
Bronwyn De Gray Birch
1 reviews | Active since Oct 2013
17 Feb 2017, 07:12
Promo cop out
<p>I upgraded my contract on the 14th of February, on page 19 of the February catalogue I was supposed to get a once off 30gb data bundle as per promo promotion. I still have not received the data, I called MTN and logged calls no one has come back to me, went to MTN store and was told it takes 7 days yet when I upgraded my other phone I received the data the next day. Whats the point of advertising a service and not providing for it. I want the data loaded onto my phone, why must I be forced to buy data...... ********** 084</p>
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MTN South Africa's replyOfficial
17 Feb 2017, 15:23Good day Bronwyn
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***
Best regards,
MTN South Africa's reply17 Feb 2017, 15:23
Official
Good day Bronwyn
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***
Best regards,