promises that they cannot keep

took contract that promises me 30gigs free. its been 10 days still nothing. now get told it will take up to another 7 days. Thabang sedibe the manager of 808 refuses to put his manager on the line as I do not except his answer. I've been **** to as was told by the Manager on the 16/12/15 it will take 24hrs. I want this sort now. MTN is giving **** advertising in there books by promising stuff they cannot deliver on, then giving the clients the run around. I want this sorted by 18/12/2015 or will take this further. cell number in question *** please contact me on *** - ref ***