BE
Barry E
1 reviews | Active since Sept 2009
02 Nov 2015, 12:33
Promises, promises, promises #***4
I bought an MTN SIM because their coverage map showed LTE in the area where I live. The other providers don't even have 3G. But they are lying!! The coverage in this area is very poor, even 3G is pathetic. I have tried to get some response from them, but besides promises via email promising that they will contact me, it has all been in vain. They don't give a damn. <br> I did a speed test in Groenkloof and the 3G speed there was very, very good - over 23mbps, but the speed where I live on LTE (when it occasionally connects) is only less than 1.5.
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Replies (1)MTN South Africa's replyOfficial
03 Nov 2015, 10:06Hello Provo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated the request to our coverage department to assist you with feedback.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated the request to our coverage department to assist you with feedback.
Kind Regards,
Alice van der Merwe
MTN South Africa's reply03 Nov 2015, 10:06
Official
Hello Provo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated the request to our coverage department to assist you with feedback.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated the request to our coverage department to assist you with feedback.
Kind Regards,
Alice van der Merwe
