Promises not kept

Item: MTN South Africa
Rating: 1
Author: Lucas O

Promises made to call me and update me. Yet they went silent, but I can't sleep well.

Helpful (0)

Replies (3)

Lucas O's updateReviewer Update

21 Feb 2019, 15:00

I got through to the executive and the area manager. No need to reply to me.

Lucas O's update21 Feb 2019, 15:00

Reviewer Update

I got through to the executive and the area manager. No need to reply to me.

MTN South Africa's replyOfficial

22 Feb 2019, 07:12

Good day Lucas

Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.

Warm regards,Mazwi Zuma
Complaints Analyst

Best regards,

MTN South Africa's reply22 Feb 2019, 07:12

Official

Good day Lucas

Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.

Warm regards,Mazwi Zuma
Complaints Analyst

Best regards,

Lucas O's updateReviewer Update

22 Feb 2019, 09:56

It is bad that after weeks and months, only way to get something resolved is by contacting an executive.

Lucas O's update22 Feb 2019, 09:56

Reviewer Update

It is bad that after weeks and months, only way to get something resolved is by contacting an executive.

Promises not kept

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