K.
KATVOET ...
1 reviews | Active since Mar 2013
07 Sept 2016, 13:39
Promises galore.
<p>On 3 different date and times, I requested mtn to sort out my voice mail that's not working. Last time I requested was on Sunday 4/9/2016 at the Garden Route mall. Marshall helped me and said that mtn will contact me within 48 hours to sort out my problem, that has not been sorted out the previous 2 times. Still waiting to hear from mtn. Pathetic that we pay for this poor service, isn't it........???</p>
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MTN South Africa's replyOfficial
15 Sept 2016, 11:46Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Voice mail is now active. It was reloaded on 13/09/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply15 Sept 2016, 11:46
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Voice mail is now active. It was reloaded on 13/09/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,