LH
LIAAN H
1 reviews | Active since Jun 2014
20 Nov 2015, 09:52
promises but no delivery on there services
I upgraded my contract at Mtn in the clearwater mall food court and promising me a 30 gig data bundle for one month if I upgrade now I am waiting for almost 3 weeks now for that service delivery but they are just completely ignoring me saying to me the data bundle is not loaded yet this promosing runs untill end of November please Hello Peter can you assist me in this matter poor service indeed
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Replies (1)
MTN South Africa's replyOfficial
22 Nov 2015, 19:48Hello liandra32,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request to investigate why the promotional data has not been loaded, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request to investigate why the promotional data has not been loaded, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply22 Nov 2015, 19:48
Official
Hello liandra32,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request to investigate why the promotional data has not been loaded, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have logged a request to investigate why the promotional data has not been loaded, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***