MM
Moketsi M
1 reviews | Active since Apr 2018
19 Apr 2018, 13:53
Promised data
I bought a new phone with MTN and i was promised 30 GB of data.5 months later still waiting for the data.Tired of calling them cause all they do is send you SMS's that says your Issue has been resolved.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Apr 2018, 08:51Good day Moketsi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our contact centre management for assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply20 Apr 2018, 08:51
Official
Good day Moketsi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our contact centre management for assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,