RA
Roxanne A
1 reviews | Active since Apr 2013
26 Feb 2015, 12:47
Promised a technician call from HelloPeter respon
I received a message back after my last HelloPeter complaint saying a technician would call me. I have sent you numerous messages since asking when this supposed call would happen? Now you dont even respond to me on HelloPeter. I am so disgusted MTN think they can treat people this way.
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Replies (1)
MTN South Africa's replyOfficial
05 Mar 2015, 08:36Hello rallen***7,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
As per our telephonic conversation, please complete the template i sent to your email address and i will escalate it to the Coverage Supervisory team.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
As per our telephonic conversation, please complete the template i sent to your email address and i will escalate it to the Coverage Supervisory team.
Thank you.
Kagiso
REQ:***
MTN South Africa's reply05 Mar 2015, 08:36
Official
Hello rallen***7,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
As per our telephonic conversation, please complete the template i sent to your email address and i will escalate it to the Coverage Supervisory team.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times
As per our telephonic conversation, please complete the template i sent to your email address and i will escalate it to the Coverage Supervisory team.
Thank you.
Kagiso
REQ:***