PS
Pelaelo S
1 reviews | Active since Apr 2012
03 Jun 2015, 15:10
Promise not kept
Y'ello! You're now on the MTN LTE network & have a Free 1GB (valid: 2days) to enjoy browsing the internet *superfast speeds.Ts&Cs. Opt Out SMS STOP to 30246
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MTN South Africa's replyOfficial
17 Jul 2015, 19:22Hello Pelly,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent you with the full details of your complaint so that we can investigate the matter and provide you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent you with the full details of your complaint so that we can investigate the matter and provide you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply17 Jul 2015, 19:22
Official
Hello Pelly,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent you with the full details of your complaint so that we can investigate the matter and provide you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent you with the full details of your complaint so that we can investigate the matter and provide you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***