nM
nke M

1 reviews | Active since Mar 2015

21 Sept 2017, 06:23

Promise not granted, false advertising

I recently upgraded my contract with MTN and the package i took comes with 10 gb and unlimited MTN to MTN calls for 3 months since activation, I did not receive the unlimited minutes even till today. I have called the store several times and still i'm being charged when i call MTN numbers. That is wrongful advertising and it is actually bridge of contract because that is what i was promised and that is what i agreed on, it was what motivated me to get the package. I am so disappointed and want this resolved, i've had many ill service with MTN and i'm at the verge of leaving the network. I'm fed up.

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Replies (1)
nM
nke M's update22 Sept 2017, 11:55
Reviewer Update
It was not the right time for me to talk, i work with patients and i cannot by any means keep my patient waiting to sort out my personal things, it is unprofessional,. My contact number is ********** 277,ID no ********** 304089, it is only the MTN to MTN unlimited that i did not get, u got the data. Please contact me again. Sorry for wasting your time.