1 reviews | Active since Nov 2010
Products not in stock
<p> I have order a Samsung 2016 tablet from mtn in the savanna mall in polokwane. I have waited more than a week for the stock to arrive it is not the stores fault what is going on with mtn and it's suppliers. I phoned the store several times and the stock is not in yet. But I phoned cell c and Voda come and they had stock . So would I rather apply there. Please please sort this out I am in desperate need for this tablet as my child needs it urgently for school. I am very disappointed as I am a mtn customer for almost 20 Years. Please help the savanna brach to het this I am in urgent need of it. </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***