Product not great
<p>I bought a R40.00 uncapped day bundle for data as I have to update my iPhone OS.</p> <p>Once I started downloading and got to 150mb MTN throttled me down to an unusable speed. Clearly this is false advertising if they sell you uncapped but then after 150mb bring you down to a speed that is basically not workable. </p> <p>So uncapped is in fact not uncapped. Pathetic. MTN is getting worse and worse.</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that with the said bundle, a fair usage policy applies. The bundle is uncapped, however, after a certain amount of data is used, the speed would be throttled. You will still be able to browse at the throttled speeds.
Regards,
Ishie.
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that with the said bundle, a fair usage policy applies. The bundle is uncapped, however, after a certain amount of data is used, the speed would be throttled. You will still be able to browse at the throttled speeds.
Regards,
Ishie.
Best regards,