Product misinformation

I recently subscribed for the MTN Home Starter Uncapped 10Mbps 100GB FUP in May. The consultant that sold me the product highlighted that there would be an upfront payment required which includes June and a Pro-Rata fee for the remainder of May, if it was paid.

When I received my invoice I was being charged another upfront fee. When I spoke to a very rude call center agent he was telling me that they did not explain things right and that they are always getting this type of complaint.

So now it shows that MTN salespeople mislead clients into buying products and do not fully explain the financial commitment adequately.

I have since requested my recording from the Call center agent, but he brushed me off. Asked for my cancelation he refused saying it was not allowed since I owed.

MTN are becoming ****mers to have clients. I am not recommending this service to anyone

This notion that all calls are recorded and will be made available to you when requested seems like a paper exercise you never get calls made available to you because they know they have *********** people working for them