Problem not sorted after months of communication

I've been complaining about this problem for months and up till now MTN haven't sorted it out yet.<br> I've got a Data Package and I don't even use all the data. I always carry over data to the next month.<br> I only have invoices beginning in April that I've downloaded. I've complained on the MTNSA Facebook Page and got feedback and promises and also Reference numbers but that's where it always ends.<br> 26/4 - R147.94 exVat<br> 26/5 - R49.11 exVat<br> 26/6 - R25.11 exVat<br> 26/7 - R14.70 exVat<br> 26/8 - R18.34 exVat<br> 26/9 - R24.26 exVat<br> 26/10 - R21.56 exVat<br> 26/11 - R20.80 exVat<br> 26/12 - R46.84 exVat<br> That's a total of R420.27 Vat Included that I've been charged for data that I'm not supposed to be charged for because I always carry over data.<br> <br> This is the last reference number I got: REQ:***<br> I was told on the 2nd of December that MTN will provide feedback. I haven't received any feedback.<br> <br> I really feel like porting my 5 contracts over to another Service Provider. With these billing problems and Poor reception/coverage and pathetic data speeds I will have to make a move sooner of later.<br> <br> I've been with MTN since they started as M-Tel in 1994. That's over 21 years.