PROBLEM NOT RESOLVED - 2ND REQUEST

Since I upgraded in April my data (300mb) is unaccessable. I have already lodged a complaint on Helo peter after which MTN representative made a big appology (windowdressing) but the issue is still continuing.<br> <br> I kindly refer you to the Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011. It is a consumers right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers.<br> <br> Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.<br> 21st of every month a sms is received - data is loaded.The next day suddenly have NO data. Then have to purchase data. Because I bought data I sometimes receive data free. After a week suddenly ALL data purchased and free data I get a MTN screen to say I have to purchase again.<br> I do not use that much data - see track record for past year.<br> I further get harrassed with sms for tunes, bundles, etc.<br> BUT THE CORE ISSUE GOES UNRESOLVED.