PROBLEM NOT GETTING RESOLVED

<p>Good day i require urgent assistance this is for a corporate account, one of our directors have had a problem with their phones voice mailbox for more than a month now, i went to the morningside office to try and get it sorted our all they said is they will have to log a call which i got a reference for which was REQ ********** , the lady who assisted me said they should respond within 24hours which they did not with a struggle i held on for 43minutes and got hold of someone on the customer support side, then they put me through to another department and got cut off i phoned again holding on for another 29minutes, eventually i spoke to someone after i have explained my frustration of getting put through constantly to other department back and forth she said she will be resetting the voicemail box and we should test it again after 24hours since then it still doesnt work, iam fed up with nothing getting done I NEED THIS RESOLVED LIKE YESTERDAY the number in question is ********** Rob Hawton, and my number is ********** . I expect prompt assistance and quick response time as these contracts are corporate. Your URGENT RESPONSE in this regard is appreciated. Rohan</p>