SN
Siphiwe N

1 reviews | Active since Jun 2015

22 Oct 2015, 19:54

Probably the Worst call centre agent in the world

I called in wanting to un-blacklist a phone that I once lost. This ****** Agent told me to simply send her scanned copies of my ID and affidavit to [Email Removed] She has since fled me and never responded to my emails. She will clearly rot in a call centre with no hope of career growth or advancement. Useless useless! Your sanction is underway because I've made reporting you my highest priority.

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Oct 2015, 08:54
Official
Hello SiphiweNkosi,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Thank you for your time, thank you for the IMEI confirmation.

The handset has been un-blacklisted, please switch the handset off for 72 hours.

Kind Regards,

Alice van der Merwe

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