ZM
Zelda M

1 reviews | Active since Nov 2016

17 Nov 2016, 21:48

prize delivery

<p>on the 01 oct i got a dm that i won a shopping voucher on twitter on their #MTN8 competition. I was asked to end my details and on the 07 oct i got a call from MTN representative and confirmed my details, but since then im still waiting for my prize. when i ask on twitter they just keep on telling stories (we will follow up)</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply21 Nov 2016, 16:22
Official

Good Day ,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the senior management in Marketing department for assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,
Itumeleng
REQ:***

Best regards,

ZM
Zelda M's update23 Nov 2016, 17:10
Reviewer Update

So you just telling me that you escalated the matter?when am i getting my prize? Thats what i wanted to know .