1 reviews | Active since Nov 2014
I have previously logged a complaint on Hello Peter. This has not been sorted out.<br> I went to a store, queued for a couple of hours to get my issues sorted out. Received a stack of papers with reference numbers, returned the handset, and have not heard anything since.<br> I have so many Customer Care e-mails and references with absolutely no reply/response from anyone, that it feels as if the entire MTN is still in a blackout after two months of striking.<br> I need whoever is able, to access the Customer Care inbox and filter out all my e-mails sent in respect of my worst customer experience ever received from April 2015 to date. All e-mails were sent from the email on the contact details page.<br> Please read through my e-mails, and action the following:<br> - Cancel/void/rescind my early upgrade done on the 11/04/2015<br> - Process the credit notes as instructed on my account due to no service received<br> - Ensure that my contract is cancelled on 03/08/2015<br> - Covert my number to prepaid - do not delete the number<br> - Ensure that I only pay the same device instalment as paid in March on my final invoice for August<br> - Issue a credit note in advance for all usage charges iro the month of August<br>
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.