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ridwan O

1 reviews | Active since Jun 2015

27 Jun 2015, 11:30

price fixing between (vodacom ,cellc and mtn

hi<br> <br> i signed a 2 year contract with mtn and vodacom ,on multiple of my companies and have found that my <br> <br> subcription went up at the same time ,is that not price fixing among operaters and therefore the competition <br> <br> commision should invetigate the telekoms sector.<br> <br> thanks

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Jul 2015, 09:37
Official
Hello rgosman7860,

We are truly sorry for any inconvenience caused and for the delayed response to your post.

Kindly note that our (MTN) rate changes has come about after having our mobile termination rate being decreased and also keeping in mind our economy. Kindly note that the rate changes has been across the board with all network providers in South Africa.

Please also refer to your subscriber agreement and locate clause 4.2.2 relating to rate changes.

Regards
Tim
MTN Complaints Management Team: REQ:***