1 reviews | Active since Apr 2015
Previous complaint remains unattended to
Sofar, no contact.... <br> The same as before - I had to get the provincial MD on the line before anything was done. I am taking this matter to ICASA
Good day Karel,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that our system shows that the number in question ********** 243 was deactivated since 90 days had gone passed without making any outgoing chargeable calls. The number has since been recycled and allocated to another user therefore we cannot access your information on the number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Karel,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that our system shows that the number in question ********** 243 was deactivated since 90 days had gone passed without making any outgoing chargeable calls. The number has since been recycled and allocated to another user therefore we cannot access your information on the number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********