Prepaid System faulty
<p>Seriously unimpressed and outraged that after loading R180 worth of airtime on 29/01 your *141# shows me I have no airtime. This mean't I couldn't download a databundle, over and above that I was incorrectly charge for my used on the night of rechange. How can I possibly have used MTN services when I had zero funds avaliable? Please explain? Today your system seems to work again and I only have R40 left. What a joke and pure ******ion. I would like my airtime fairly returned. </p>
Dear Callan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that I have logged your query to our 173 pre paid department for further assistance. Please feel free to contact our 173 contact centre free from your MTN number to speak to a consultant for any further assistance.
Thank you
Kind regards
MTNSA
Dear Callan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that I have logged your query to our 173 pre paid department for further assistance. Please feel free to contact our 173 contact centre free from your MTN number to speak to a consultant for any further assistance.
Thank you
Kind regards
MTNSA