TS
Thato S
1 reviews | Active since Jun 2015
11 Sept 2015, 16:51
PREPAID MIGRATION!!!!
I've been calling everyday since Monday 07/09 asking that my number be migrated to prepaid, till this day, it's not done. Each person I've spoken to, everyday that i have called kept telling me it would take 2 to 24 until my # is migrated, one even promised they would get their supervisor to do right away, I'm still waiting. I want my number on prepaid before this month's allocation. I spoke to Ezethu Nda ***, Thembi Nkosi, Nicolas Oageng ***(who said i should call *** some random number that doesn't even work) Kelebogile Maruping ***, and Sindiswa ***.
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MTN South Africa's replyOfficial
12 Sept 2015, 10:06Hello seekoeithato,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number is on prepaid and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number is on prepaid and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply12 Sept 2015, 10:06
Official
Hello seekoeithato,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number is on prepaid and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your number is on prepaid and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,