CB
Chanelle B
1 reviews | Active since Apr 2016
18 Dec 2016, 19:18
Prepaid Migration
<p>Contract still not Migrated to Prepaid after said date. I will not allow another debit order to go off my account for someone elses mistake. </p> <p>I even get told over the phone that the call will be dropped.......how convenient. I cannot be upset then the call will be dropped.</p> <p> </p> <p>I would like this query to be sorted out or I will make sure that I lands up at the MD'S desk</p> <p> </p> <p>Contact ********** 181</p>
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MTN South Africa's replyOfficial
20 Dec 2016, 16:30Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the mobile number 073****428 will be migrated to prepaid on 2016-12-20, activation to prepaid will complete in 2 – 24 hours. Once the activation is complete you will be notified via an SMS, all unused inclusive values will be forfeited.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply20 Dec 2016, 16:30
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the mobile number 073****428 will be migrated to prepaid on 2016-12-20, activation to prepaid will complete in 2 – 24 hours. Once the activation is complete you will be notified via an SMS, all unused inclusive values will be forfeited.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,