ER
Eric R
1 reviews | Active since Jul 2012
21 Sept 2015, 16:36
Prepaid data expires
My wife recently switch her contract to prepaid, since then when we add airtime it disappears within 2 hours or so even after factory resetting the phone and we on wireless most of the time. I then proceeded to buy her data as that does not seem to disappear after paying for 1Gb she gets this today \Your 1GB data bundle has expired
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MTN South Africa's replyOfficial
22 Sept 2015, 10:33Hello Spiertier,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly give us the number where 1GB was loaded and expired in 2 days and the date it was loaded please, as our 1GB data for R160.00 is valid for 30 days.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly give us the number where 1GB was loaded and expired in 2 days and the date it was loaded please, as our 1GB data for R160.00 is valid for 30 days.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Sept 2015, 10:33
Official
Hello Spiertier,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly give us the number where 1GB was loaded and expired in 2 days and the date it was loaded please, as our 1GB data for R160.00 is valid for 30 days.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly give us the number where 1GB was loaded and expired in 2 days and the date it was loaded please, as our 1GB data for R160.00 is valid for 30 days.
Warm Regards
Nompumelelo
REQ:***
Best regards,