PREPAID CUSTOMERS ARE TREATED BADLY

<p>Over the last two days I have had the misfortune of having to deal with Mtn Customer Care line for prepaid customes as well as visiting a branch twice to see if they could assist with my query. The Mtn help line - 173 - is only answered after 30 minutes to an hour and calls are repeatedly cut off. The operator's do not handle the queries in a respectful manner and it is near impossible to get information on your account from them. My problem was certainly not resolved and my previous review on this site on Mtn has not yet had a response from Mtn.</p> <p> </p> <p>It would appear that prepaid Mtn customers are not valued by Mtn.</p> <p> </p> <p>I previously had 2 contract phones with Mtn and certainly was not dealt with in this manner.</p>