Prepaid

Spoke to Nicole Van Heerden on 19th July to have my contract cancelled and convert my number to prepaid so that I can port to a network of my choice but it hasnt been done.Phoned the number that Molise Tau provided on his response to my many emails but that number is incorrect.Send him emails to bring this to his attetion but he hasnt responded.If anyone wanted to know why I wanna port to another network one of the reasons is given above,bad service.Another thing is phoning them you would be on hold forever before anyone decides to take your call.