Preorder on MTN is a waste of time.

Preordered 2 x Samsung S22 on 07/03/22 online via mtn Facebook page to be first in line for the free A8 tabs and buds pro. Got the email confirmations and no call from any agent although email stated that an agent will get in touch with me closer to time of launch. On the 14/03/22, I decide to call mtn and apparently, all the free A8 tabs are gone to the first 250 customers since phone was launched on 11/03/22. So I wasted my time by doing the 2 pre orders to be first in line for the free A8. And apparently got an email from customer care that they don’t handle pre orders. How does a service provider like mtn not follow up on pre orders and serve them before the rest of the clients. Unacceptable behaviour on your part MTN. I think you need to get your act together.